Kimpton Maa Lai, Bangkok

Located in one of Bangkok’s best known high-end neighbourhoods, a preferred address for many of the city’s wealthiest, lined with homes of diplomats and embassies including the US and Netherlands, Langsuan is where Kimpton Maa Lai stands tall in all its glory.

Less than a year old, this pet-friendly hotel has captured our hearts and has showered us with so much warmth, so much care and such attention that it prompted us to ask other guests if they too were made to feel as special by the Kimpton staff. And the answers we received, each and every time, were a resounding, unflinching, unhesitant ‘yes’, along with other brief responses such as ‘this is by far our favourite hotel’, ‘we love it, ‘such a feel good and delightful property’.

Under the very able stewardship of the charming young Patrick Both, the soft spoken, endearing, razor focused and well experienced GM of the property, this hotel is a shining example of everything a perfect luxury 5 star city property should be. The fact that he has the very lovely, always so chicly dressed, as Laveena liked to say Kimpton Maa Lai’s very own FTV fashion model Khun Chalita Vichittongrueng as his more than able personal assistant, really did add an extra star to the amazing 5 star property.

It was our first time at the Kimpton Maa Lai and given our innumerable hotel stays across the world, we knew it would take a lot to impress us. We frequently find ourselves recommending little improvements or oversights at hotels we stay at. However there was absolutely nothing to fault about this fabulous hotel.

The housekeeping staff were impeccable in their attentive duties during both their day cleaning activities and their evening turn down service, leaving little notes for us, wishing us a good nights rest, remembering to keep our preferred dark chocolate by our bedside at night, offering to peel a mango we purchased from the supermarket, decorating our suite with the freshest of flowers, leaving extra pods of my favourite coffee while encouraging me to enjoy an evening cup, etc, etc.

The serving staff at the various hotel restaurants including The Baryard, at Craft and at Ms. Jigger were friendly, interactive, eager to please and truly knowledgable about their restaurant menus while the amiable and hard working staff at The stockroom where we had our daily breakfast would greet us with the brightest ‘Sawadees’, warmly smiling through their eyes as they picked up on our preferences and made sure they served us our most important meal of the day to perfection.

At the Kimpton Maa Lai, we were lucky to have met with the world’s most helpful, proactive concierge team who went above and beyond to resolve an issue we had with an airline company, while they also organised Laveena’s Moderna booster vaccine and ensured that the process was smooth until completed.

The art of hospitality we think is inbred. You either have it or you don’t. If someone tries to fake it, an experienced guest can immediately tell. At the Kimpton Maa Lai, every staff member we interacted with had warmth, love and hospitality deeply ingrained in their cultural DNA. We have a new favourite city hotel in the world and I cannot recommend Kimpton Maa Lai enough. The fact that you have the most adorable, friendliest little pooches, with bows in their neatly groomed hair, greeting you at the lobby daily, the finest dressed fashionistas sipping on their morning coffees, suavely dressed Thai’s politely bowing to each other with their hands pressed together offering the Wai, the greenest private park attached to the hotel with tastefully decorated landscapes and water bodies and the fact that Velaa Sindhorn Village with its fabulous restaurants and supermarket is a 2 minute walk through the private park, makes the Kimpton Maa Lai, Bangkok’s finest hotel by a country mile.

Take a bow Patrick Both , our 3 week stay at your hotel wasn’t enough and we can’t wait to return to our brand new home away from home, soon.